Privacy Policy

At Sohi NZ, we value the privacy and security of our customers' personal information. Below are the details regarding how we handle the personal data we collect.

Collection of Personal Information

  • We collect personal information such as email addresses and phone numbers to facilitate order processing, customer service, and for internal record-keeping purposes.

Use of Personal Information

  • The email addresses and phone numbers collected will be used to communicate with you regarding your orders, to resolve issues, and to provide customer support.
  • We respect your privacy choices. We will only send marketing materials to those customers who have explicitly opted in to receive such communications. You have the opportunity to opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or by contacting us directly at yourfriends@sohi.co.nz.
  • Additionally, we may use the contact information you provide to market related projects or services, which may not necessarily be branded under Sohi NZ. This is also subject to your opt-in consent and you can opt out at any time as mentioned above.

Retention of Personal Information

  • We retain personal information for as long as necessary to provide you with our services and to comply with our legal obligations. If you wish to request that we no longer use your information to provide you services, please contact us at the email address above.

We are committed to ensuring that your information is secure and have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Thank you for trusting Sohi NZ with your personal information.